What Annoyed You Today? (2 Viewers)

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In regards to Terry's latest round with the Royal Mail: It never ceases to amaze me at how inefficient civil service is (no matter the country or department), if corporations operated like this, they would either be out of business or there would be a huge number of people out of a job...
 
And I forgot to mention, included in that ridiculous sum is a Royal Mail 'handling charge' of £8.
Er... 'handling charge' ?
I thought the whole idea of the Royal Mail was that they 'handled' the receipt and delivery of Mail, already paid for by the sender - even though that, in this instance, they've had the package, and 'handled it' for two bl**dy days, before informing me today, on a Saturday.
 
25000 Syrian refugees coming to Canada. Let the terrorism begin. What the F**K is the Government thinking. Now that their part of the world is doomed, we better bring them here so they can start doing the same to our country. If just takes one cockroach.
 
The horizontal rain and hail driven along by a bracing 60mph with 75mph gusts Sou Westerly gale that spoiled our planned day at the range. Mind you the pub has the log fires drawing nicely and my third pint of Red Star is gurgling down nicely.
 
The on-going saga of the Customs charge of £328 ($660 CDN) !
Went to the mail sorting office, who advised me to 'phone Customer Services.
Phoned them (at a charge of 5 pence per minute), and was advised to contact Her Majesty's Customs.
Phoned Customs, who saw that the value had been recorded as $3,250 CDN, but the Customs declaration form showed $32.50, so was advised to 'phone Border Force, based at the sorting office, who could then amend the charge, and I could then, once again, do the 3 mile, up-hill round trip on my mobility scooter, in the p*ssing rain, to collect the parcel.
Phoned Border Force - and got a ****ing voice mail recorded message !!!!
Can anybody in this World do something right, first time, and simply, or what ??!!!!!

Update:- Border Force (HM Customs) 'phoned me, when I explained the problem. They told me they can't amend the charge, and I need to contact Royal Mail, who can amend the charge on their 'system'.
Royal Mail said they can't do it, and I need to contact HM Customs !!
For ****'s sake !!!!
 
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While it's a bit too early to talk Anarchy, I agree with Karl. Once you ask for names, they start to panic. I can't believe customer service charge a fee. My biggest peeve when talking to these clowns is the "automated system"; press 1 for English, press 2 for Service Provider, press 3 if you want to wait for 30 minutes to talk to a real person. Just spent 3 days doing this trying to get new cell phones.



Geo
 
Yep, each call results either in a voice mail message, or press 1 for ... etc.
Finally spoke to a sensible chap at Royal Mail, who double-checked with his specialist, and they, as well as HM Customs, are adamant that it's Border Force who can amend the charge and release the parcel, not Royal Mail.
Called Border Force again, and got another voice mail recording, so waiting for a call back from them, after leaving a terse, explicit, but polite message along the lines of 'get your finger out of your Rs, stick it in your ear, and shake your ****ing brains about!'
 
Have had a complaint today from a lady who wasnt happy i didnt do anything special for her mothers 90th birthday afternoon tea !

I politly pointed out she booked a table of 8, only 7 turned up, she only ordered 6 afternoon teas to share between 7 as she used 3 x 2 for 1 vouchers and didnt want to spend anymore money than she needed too !

Sure her mother felt very special knowing money was no object on her special day !
 

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