Isradecal

[al49]

Hello everybody, I have a new project in mind, so I purchased Italeri Mirage IIIC with the intention to make the Israeli Shahak version. Therefore I also sent an order to Isradecal.com for a couple of accessories but, besides the order acknowledgment, I can't get any feedback from them (sent an email, no answer) Do you know that company? Do you know any other channel to contact them?
Many thanks in advance
Alberto

 

[Airframes]

I've seen adverts for decals from Isradecal Studios, and the also sell through Hannant's in the UK.
The Isradecal web site shows a postal address, and a telephone /fax number, if that's any help.

 

[al49]

I've seen adverts for decals from Isradecal Studios, and the also sell through Hannant's in the UK.
The Isradecal web site shows a postal address, and a telephone /fax number, if that's any help.

Thanks Terry, I know what's on their website, the problem is that I sent a mail after my order, just to ask about delivery, and I got no answer. I will try again.
By the way, Hannants doesn't accept orders from Italy since some time, probably because some issues with the Brexit.

 

[Airframes]

Yes, Hannant's are having problems with deliveries into Europe, particularly Italy, which seems to be due to transport companies not being organised, as well as postal delays etc.
It works both ways - on December 18th, I made a request to Heller for some decals missing from a brand new kit, purchased the day before. I got an acknowledgment, from Heller in Germany, not France, but I still haven't received the decals !!
Whatever has happened to good, old fashioned customer service ? Too reliant on automatic computer systems, rather than the human touch and common sense !
Anyway, I hope yo can get a response Alberto.