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I suspect the other pilot didn't notice right away (which is the main reason I posited the Captain as the one who moved the switches). Loss of thrust would be apparent immediately, but you'd have to look around a bit to figure out the switches were in the wrong position. The exact timing and verbiage on the CVR transcript would definitely shed some light on this.The big question in my opinion is after the query why did you switch to cut-off, there was a full 10 seconds before the fuel switches were selected back. 10 seconds is an eternity in this scenario.
As soon as those switches were noticed in cut-off immediately select them back to on and that action alone would initiate an automatic restart which could have saved the day.
As it was the engines were in the process of restarting but time was no longer there.
Your last para is half right - these switches open and close shut off valves in the Fuel Control Unit (FCU) on the engine itself and have nothing to do with the fuel pumps which are inside the fuel tanks in the wings and elsewhere.
These are the absolute last valve in each engines fuel system and block the fuel outlet of the FCU so that the engine dies of fuel starvation, rendering the throttle irrelevant.
I suspect the other pilot didn't notice right away (which is the main reason I posited the Captain as the one who moved the switches). Loss of thrust would be apparent immediately, but you'd have to look around a bit to figure out the switches were in the wrong position. The exact timing and verbiage on the CVR transcript would definitely shed some light on this.
BTW, there is some confusion above on fuel pumps vs fuel boost pumps: boost pumps are in the fuel system, an engine fuel pump is in the engine (and controlled by the FADEC, which is enabled by the fuel control switches). Here's what the latter looks like:
View: https://www.youtube.com/watch?v=uYX7b-ekGMc
Restarts are tricky. If the engines are working properly, you can get the required compressor speed by air pressure (~270 Knots, obviously not an option in this case) or by using the APU/starter combination. My experience is on a 767, where the APU is started manually. But the 787 is apparently smarter, and the APU starts automatically when needed for a relight. In this case, per the report, it was starting, but hadn't completed the cycle by impact.One big difference which applies in this case is that the FADEC will not supply fuel to the engine below the minimum start compressor RPM regardless of where the fuel switch is. This prevents hot starts and overheating the turbines. Overheated turbine blades stretch and rub on the turbine case which causes engine fires and engine failures. Unless the APU was running turning on the fuel and ignition would not cause the engines to restart as, without the starter running, the compressor section will not reach minimum start rpm.
For anyone interested, here is an excellent description of the fuel cutoff switches and functions, starting at ~15:00As per the EAFR, the Engine 1 fuel cutoff switch transitioned from CUTOFF to RUN at about 08:08:52 UTC. The APU Inlet Door began opening at about 08:08:54 UTC, consistent with the APU Auto Start logic. Thereafter at 08:08:56 UTC the Engine 2 fuel cutoff switch also transitions from CUTOFF to RUN. When fuel control switches are moved from CUTOFF to RUN while the aircraft is inflight, each engines full authority dual engine control (FADEC) automatically manages a relight and thrust recovery sequence of ignition and fuel introduction. The EGT was observed to be rising for both engines indicating relight. Engine 1's core deceleration stopped, reversed and started to progress to recovery. Engine 2 was able to relight but could not arrest core speed deceleration and re-introduced fuel repeatedly to increase core speed acceleration and recovery. The EAFR recording stopped at 08:09:11 UTC
here's the most relevant section:To understand this, we got in touch with the US aviation expert, Mary Schiavo. She rejected the claims of human error that a pilot downed the Ahmedabad to London flight by cutting off the fuel supply.
"There is no evidence of this," she told us, before adding, "The voices, words and sounds on CVRs must be carefully analysed. There is nothing here to suggest pilot suicide or murder. The full transcript of the CVR should be released ASAP to avoid harmful paraphrasing."
There was a safety notice issued on the fuel cutoff system as late as May of 2025:"The investigation revealed the plane software made the 787 think it was on the ground and the Thrust Control Malfunction Accommodation System cut the fuel to the engines," she told FinancialExpress.com, before adding, "The pilots never touched the fuel cutoff."
In the article it mentioned that the JAL flight had double-engine failure because of this software bug. The reason is that the software indicated that the aircraft had landed, which triggered an automated system to cut off fuel to the engines.I doubt that. Here is why…
A software glitch will likely switch both off simultaneously, not one switch a time, a second apart. Same for switching them back on. The switches were switched on one at a time, and 4 seconds apart, indicating a pilot with one hand on the controls switching then back on with his one free hand.
In the article it mentioned that the JAL flight had double-engine failure because of this software bug.
Software bugs also caused the 737-Max debacle.
I know Mary Schiavo said that in her interview (here's another, where she says basically the same thing):In the article it mentioned that the JAL flight had double-engine failure because of this software bug. The reason is that the software indicated that the aircraft had landed, which triggered an automated system to cut off fuel to the engines.
Software bugs also caused the 737-Max debacle.
Boeing did recently release a bulletin regarding the Thrust Control Malfunction Accommodation system (TCMA). The safety system is designed to prevent uncommanded high-thrust situations. In the bulletin, Boeing said that selecting full reverse too quickly upon landing before the aircraft has fully transitioned to ground mode could cause the system to activate.
I know Mary Schiavo said that in her interview (here's another, where she says basically the same thing):
View: https://www.youtube.com/watch?v=vqFgf7ezwv8
But . . . she's wrong. The engines "failed" after landing, when the weight was on wheels but the landing logic was incomplete, and the pilots selected reverse thrust very quickly:
Besides, this has nothing to do with the fuel cutoff switches, which are entirely manually operated. If the report is correct and the switches were moved, software cannot be responsible.
Somewhat similarly, that "fuel cutoff safety bulletin" is for a completely different set of valves (located in the engine struts):
A former inspector general of the Department of Transportation (who is super critical of the FAA) just claimed that a 787 fuel control system has switched to cutoff on its own in 2019 on a Japan Airlines flight. This is the first that I've heard of this and it just shows how bad media are at reporting critical context for stories like this.
And get this: it's because the fuel control system is controlled by software. They are not hard wired?
According to the article, there can be a glitch in the software which can automatically cut fuel to the engines.
here's the most relevant section:
There was a safety notice issued on the fuel cutoff system as late as May of 2025:
I doubt that. Here is why…
A software glitch will likely switch both off simultaneously, not one switch a time, a second apart. Same for switching them back on. The switches were switched on one at a time, and 4 seconds apart, indicating a pilot with one hand on the controls switching then back on with his one free hand.
The other thing is that one of the aircrew, still unknown which one, noticed the shutdown. Does the software have actuators that move the toggles? My understanding is that the MFD doesn't give warning for fuel cutoff, which implies that the aircrew asking noticed the switches actually moved. Have I got something wrong?
I'm not sure, but the software in question is in fact unrelated to the switches.
The pilot in question is almost certainly the FO. He would have had both hands on the yoke. The Captain would have been monitoring and would have had both hamds free once he took his hands off the thrust levers.
Believed by the press and other instant experts who have no ICAO Annex 13 or other relevant qualifications.Otherwise, every source that I've checked claimed it was software which engineers initially believed caused the dual engine failure. I couldn't find a source regarding fuel contamination. In fact, the source that R Retattack linked to specifically says it's believed to have been software which caused the problem:
and believed by people who think that a tow truck can safely move an aircraft.Boeing 787 Suffers Rare Dual Engine Failure on Landing - The Points Guy
ANA flight NH985 suffered a dual engine failure when it touched down at Osaka Itami (ITM) on Jan. 17.thepointsguy.com
I am having trouble finding any authoritative source on the issue with the ANA flight. I can't find a primary source which claims it was a software issue. There's a single paywalled article which claims that the cause is unknown. That is not reassuring.
CanMiTasol or DerAdlerIstGelandet provide a source please?