sorry guys, a misplaced modifier, i did mean the printer was killed but if you've ever tried to talk to bombay customer service the other interpretation works too. Now if i could just reach through that phone.....
Yeah you gotta love the Indian tech support [with a very thick accent], "gude afternune aind welcoom to Etch Pee teknickle soo port. My neem is Hank, howd may I hellup yoo?"