Hi Eric,
Actually I have no ability to change the settings on the scanner. About a month ago, the scanner stopped scanning in color or grayscale. It usta autodetect but not any more. I am not sure what happened, nor does the helpdesk know. I have an open ticket to get this issue resolved. The color issue bothers me more than the lack of grayscale from the professional use standpoint. In doing these personal scans, I already noticed the lack of grayscale in comparision to some drawings I scanned earlier which is how I know the approximate time this happened.
Thanks.
- Ivan.
Actually I have no ability to change the settings on the scanner. About a month ago, the scanner stopped scanning in color or grayscale. It usta autodetect but not any more. I am not sure what happened, nor does the helpdesk know. I have an open ticket to get this issue resolved. The color issue bothers me more than the lack of grayscale from the professional use standpoint. In doing these personal scans, I already noticed the lack of grayscale in comparision to some drawings I scanned earlier which is how I know the approximate time this happened.
Thanks.
- Ivan.