Phoned the Doctor's surgery, just to request a blood test form for my regular monitoring check.
Got a recorded message offering four options (press 1, 2 etc), none of which were relevant, but eventually, after around 4 minutes of trying, including hanging up and re-dialing, I got another message "All our advisors are busy, you are 7th in the que".
Waited 22 minutes, until I was eventually 1st in the que. Another four minutes, and then the irritating recorded music stopped, and the 'phone went dead !
Re-dialed, got the same "Press 1 etc" after a further 3 minutes, and then I was 9th in the que !!!
Why can't people communicate efficiently these days, for ****'s sake?!!
Now I'll have to travel into town, to the Doctor's surgery, and wait in another que, to request the form, and then go again tomorrow to collect the b l**dy thing !!!