Airfix Spares

[Angels one-five]

I just thought I'd post a very positive experience with Airfix spares. I recently built a 1/48 Spitfire F21 by cross kitting parts from the Airfix PR XIX and Seafire 46/47 kits. This left me the bulk of parts for the Seafire 47, but I had used up items such as undercarriage, radiators etc on the F21. A quick email to Airfix spares, explaining my cross-kitting and now deficient Seafire and 23 replacement parts are on their way for a very reasonable £5 (including postage!). I thought this was great customer service, as I half expected the response to be "sorry we can't help". Well done Airfix!

 

[Crimea_River]

Hear hear.

I'm still waiting on a response from Eduard that I sent 4 years ago. Can't even remember what it was about any more.

 

[Airframes]

Good stuff, and well done Airfix!

 

[prem895]

Airfix is great for things like that. They sent me 1/24 pilot,decals and clear sprue for my fw190..Gratis. I just told them the reason why I needed them

 

[Capt. Vick]

Why don't we see more of this. It's seems so simple to do...

 

[prem895]

Hasegawa is good as well,but you have to wait a bit longer because the parts are coming from Japan. Revell replaced my 1/32 Arado 196 decals in 8 weeks. Decals came from Revel Germany. Trumpeter,well lets just say,some really awesome kits,but shite customer service

 

[Lucky13]

Bl**dy well done Airfix! Good old......good new.....good old/new/reborn Airfix!
All we need now is a 1/48 Halifax, Lancaster, Stirling and Hampden!

 

[parsifal]

do people have the email contact details for airfix hasegawa and revell and cmr. Id be very interested to keep those contacts, as I have at least one model that ive partially cannibalised for parts and would like to build if i can get replacement parts. I dont even know how to contact the companies though, and the onsellers certainly wont come to the party

 

[prem895]

Revell: Parts Request Form

http://www.airfix.com/contact-us/

http://www.hasegawausa.com/techsupport.html

http://www.dragoncare.com/chsmain.asp

There you go