Airfix Spares

Discussion in 'Questions on Kits, Decals, Tools and Pilots' started by Angels one-five, Jul 25, 2013.

  1. Angels one-five

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    I just thought I'd post a very positive experience with Airfix spares. I recently built a 1/48 Spitfire F21 by cross kitting parts from the Airfix PR XIX and Seafire 46/47 kits. This left me the bulk of parts for the Seafire 47, but I had used up items such as undercarriage, radiators etc on the F21. A quick email to Airfix spares, explaining my cross-kitting and now deficient Seafire and 23 replacement parts are on their way for a very reasonable £5 (including postage!). I thought this was great customer service, as I half expected the response to be "sorry we can't help". Well done Airfix!
     
  2. Crimea_River

    Crimea_River Well-Known Member

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    Hear hear.

    I'm still waiting on a response from Eduard that I sent 4 years ago. Can't even remember what it was about any more.
     
  3. Airframes

    Airframes Benevolens Magister

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    Good stuff, and well done Airfix!
     
  4. prem895

    prem895 Active Member

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    Airfix is great for things like that. They sent me 1/24 pilot,decals and clear sprue for my fw190..Gratis. I just told them the reason why I needed them
     
  5. Capt. Vick

    Capt. Vick Well-Known Member

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    Why don't we see more of this. It's seems so simple to do...
     
  6. prem895

    prem895 Active Member

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    Hasegawa is good as well,but you have to wait a bit longer because the parts are coming from Japan. Revell replaced my 1/32 Arado 196 decals in 8 weeks. Decals came from Revel Germany. Trumpeter,well lets just say,some really awesome kits,but shite customer service
     
  7. Lucky13

    Lucky13 Forum Mascot

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    Bl**dy well done Airfix! Good old......good new.....good old/new/reborn Airfix!
    All we need now is a 1/48 Halifax, Lancaster, Stirling and Hampden!
     
  8. parsifal

    parsifal Well-Known Member

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    do people have the email contact details for airfix hasegawa and revell and cmr. Id be very interested to keep those contacts, as I have at least one model that ive partially cannibalised for parts and would like to build if i can get replacement parts. I dont even know how to contact the companies though, and the onsellers certainly wont come to the party
     
  9. prem895

    prem895 Active Member

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