Airfix Spares

• Jul 25, 2013

• #1

Angels one-five

Airman 1st Class

202

20

Jun 29, 2009

Salisbury, UK

I just thought I'd post a very positive experience with Airfix spares. I recently built a 1/48 Spitfire F21 by cross kitting parts from the Airfix PR XIX and Seafire 46/47 kits. This left me the bulk of parts for the Seafire 47, but I had used up items such as undercarriage, radiators etc on the F21. A quick email to Airfix spares, explaining my cross-kitting and now deficient Seafire and 23 replacement parts are on their way for a very reasonable £5 (including postage!). I thought this was great customer service, as I half expected the response to be "sorry we can't help". Well done Airfix!

 

• Jul 25, 2013

• #2

Crimea_River

Marshal

46,217

14,279

Nov 16, 2008

Calgary

Hear hear.

I'm still waiting on a response from Eduard that I sent 4 years ago. Can't even remember what it was about any more.

 

• Jul 26, 2013

• #3

Airframes

Benevolens Magister

62,983

12,516

Aug 24, 2008

Cheshire, UK

Good stuff, and well done Airfix!

 

• Aug 13, 2013

• #4

prem895

Staff Sergeant

1,172

55

Oct 7, 2012

Toronto/Beijing

Airfix is great for things like that. They sent me 1/24 pilot,decals and clear sprue for my fw190..Gratis. I just told them the reason why I needed them

 

• Aug 13, 2013

• #5

Capt. Vick

Moderator

Staff

Mod

13,833

5,910

Jul 23, 2008

Long Island, New York

Why don't we see more of this. It's seems so simple to do...

 

• Aug 13, 2013

• #6

prem895

Staff Sergeant

1,172

55

Oct 7, 2012

Toronto/Beijing

Hasegawa is good as well,but you have to wait a bit longer because the parts are coming from Japan. Revell replaced my 1/32 Arado 196 decals in 8 weeks. Decals came from Revel Germany. Trumpeter,well lets just say,some really awesome kits,but shite customer service

 

• Aug 14, 2013

• #7

Lucky13

Forum Mascot

49,270

27,387

Aug 21, 2006

In my castle....

Bl**dy well done Airfix! Good old......good new.....good old/new/reborn Airfix!
All we need now is a 1/48 Halifax, Lancaster, Stirling and Hampden!

 

• Aug 14, 2013

• #8

parsifal

Colonel

13,354

2,133

Apr 6, 2008

Orange NSW

do people have the email contact details for airfix hasegawa and revell and cmr. Id be very interested to keep those contacts, as I have at least one model that ive partially cannibalised for parts and would like to build if i can get replacement parts. I dont even know how to contact the companies though, and the onsellers certainly wont come to the party

 

• Aug 14, 2013

• #9

prem895

Staff Sergeant

1,172

55

Oct 7, 2012

Toronto/Beijing

Revell: Parts Request Form

http://www.airfix.com/contact-us/

http://www.hasegawausa.com/techsupport.html

http://www.dragoncare.com/chsmain.asp

There you go

 

Last edited: Aug 14, 2013