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Sneeeeeky sons-a-biches!Addendum to the above: I received a SMS that said I had gotten new messages and should check my mailbox, with end of the sentence underlined as if it were a phone-link to my mailbox, but it was of course some pay-to-pay number, which I only noted by chance.
My bank addressed this several years ago by only sending a brief Please contact xx at the bank.
My FCU does the same thing. No problems issues are handled solely online, I have to talk to someone. Another good thing they do is scupper out-of-pattern expenditures unless I've given them forewarning.
That will not happen here as the government and banks are hand in hand in screwing the public. We had a big Royal Commission into banking and insurance that exposed dishonesty on an unbelievable scale and the Federal government promised to convert nearly all the commissioners recommendations into law. Three years later all they have done is relax regulations.
I am in Australia.
Any bank that offered that service here would get my account very quickly.