What Annoyed You Today? (1 Viewer)

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My heartfelt sympathy for your (and your Mom's) loss. What a lousy time to have the inevitable happen! At least he went down well fed and (hopefully) happy.
Wes
 
Greyhound bus. Had a bus ticket for my son to return to University from the airport he lands at. It was the last bus of that day. Of course they left a message on my phone saying the bus was cancelled and to call customer service. Called 4 times through a lousy button option menu (no return option) to get a real person. Now I'm dealing with someone with a heavy accent asking where my son was "living from". It took me a few seconds to realize she meant "leaving from" and then she only would offer a travel voucher as the ticket was non-refundable. Somehow this was all my fault and I wasn't entitled to a refund. 29 minutes of back and forth finally got me a refund - to be MAILED as a cheque despite booking with my credit card on line!!!!!

First and last time I'm using this "service".
 
Yep ! Transferred, on average, four times, to different parts of the country, after listening to the same bl**dy piece of Mozart for around 45 minutes, only to be told I need to 'phone a different Department, which is the same bl**dy Department contacted in the first place, and then having to repeat everyhting yst again !!
Civil Servants ?
No use to either man or beast !
 
If it's anything like the Dept of Veterans Affairs here in the USofA those would only be the prologue
Speak for yourself, Mike. Our VA center here in Vermont is friendly, helpful, staffed with REAL PEOPLE, and about as non-bureaucratic as a government agency can get. I've seen some doozies in my travels, but this one's a winner!
Cheers,
Wes
 
That is absolutely great, count yourself very lucky

More than 200 veterans have died while waiting for medical care at the Department of Veterans Affairs hospital in Phoenix, two years after the facility was at the center of a scandal in which patient records were altered to hide the length of their waiting period.
In a report released Tuesday, the VA Inspector General's office (OIG) found that 215 deceased patients had open specialist consultation appointments at the Phoenix facility on the day they died. The report also found that one veteran never received an appointment for a cardiology exam "that could have prompted further definitive testing and interventions that could have forestalled his death."

The problem was even worse at the Los Angeles VA hospital, CBS News correspondent Melissa Villarreal reports.
A new report by the VA inspector general shows 43 percent of the 225 patients who died between October 2014 and August 2015 at the Los Angeles VA were waiting for appointments or tests that they never received

The VA's inspector general found that out of about 800,000 records stalled in the agency's system for managing health care enrollment, there were more than 307,000 records that belonged to veterans who had died months or years in the past. The inspector general said due to limitations in the system's data, the number of records did not necessarily represent veterans actively seeking enrollment in VA health care.
In a response to a request by the House Committee on Veterans Affairs' to investigate a whistleblower's allegations of mismanagement at the VA's Health Eligibility Center, the inspector general also found VA staffers incorrectly marked unprocessed applications and may have deleted 10,000 or more records in the last five years. In one case, a veteran who applied for VA care in 1998 was placed in "pending" status for 14 years. Another veteran who passed away in 1988 was found to have an unprocessed record lingering since 2014.
 
Wayne, don't know how Oz treated its Vietnam Vets but I was having some drinks with an old lifer Sargent. I was going on and on about all the things I was going to do using my Army benefits when I returned to the world. I will always remember how he looked at me, laughed, reached into a pocket and pulled out a condom. "Son, you see this, know what you do with it after you use it? Son that's exactly how the Army's going to do you". Truer words were never spoken.
 

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