I was getting jerked around by my "Good Neighbor" insurance company. I noticed I had coverage something unnecessary for my car. Two actually. I called them and they got right on it. By delay and sending wrong bills. They called me back this morning. The agent said a bunch of stuff, mostly stupid. I heard "you're gonna' pay it anyway".
I'm now chilling with the lizard. I should've gone to Progressive Insurance. I love Flo.
May or may not help you out, but when they suck me into robo-options tracking hell, I've found that shitbombing the computer on the other end with a barrage of ""0##*#0**" keystrokes will give one of two options -- it will either hang up on you, or it will go to a human being. Most of the time it goes to a human being, in my experience. Give it a shot. Just work the hell out of the bottom row of your phone's touchscreen.
The VA will definitely hang up on you. But the others, you have a better-than half chance of getting a human PDQ.
I was getting jerked around by my "Good Neighbor" insurance company. I noticed I had coverage something unnecessary for my car. Two actually. I called them and they got right on it. By delay and sending wrong bills. They called me back this morning. The agent said a bunch of stuff, mostly stupid. I heard "you're gonna' pay it anyway".
I'm now chilling with the lizard. I should've gone to Progressive Insurance. I love Flo.
Finally got through to a human on the 4th try. 47 minutes later she was able to answer my question. "Why are you sending me money?" Only took two escalations.
Our electric power company tells you to call them and confirm if anyone shows up claiming to be their representative. But THAT is NOT an option on their automated phone answering system!